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California Code of Regulations
Title 17, Division 2
Chapter 3 - Community Services
SubChapter 4 - Residential Services and Quality Assurance Regulations
Article 8 - Monitoring and Evaluation
§56048. Facility Liaison Quality Assurance (QA) Monitoring of the Facility.
§56048. Facility Liaison Quality Assurance (QA) Monitoring of the Facility.
 
(a) The regional center shall designate a facility liaison for each Service Level 2, 3 and 4 facility in the regional center's service catchment area, in which consumers of the regional center reside.
(b) The regional center shall assign a facility liaison to each facility in such a way as to minimize the number of staff responsible for monitoring consumer services and providing technical assistance to the facility.
(c) The administrator shall:
(1) Establish, with the facility liaison, an agreeable date and time for the monitoring visit;
(2) Provide access to all records pertaining to the provision of consumer services.
(d) The facility liaison shall:
(1) Complete a minimum of one monitoring visit, which may be unannounced pursuant to Welfare and Institutions Code Section 4648.1, to each facility each year;
(2) Review staff schedules for compliance with the approved service level requirements;
(3) Review personnel training files to assure compliance with Sections 56033 , 56034 , 56034.1 , and 56036 through 56038;
(4) Select and review a randomly chosen sample of 20 percent, rounded up to the nearest whole number, of the consumer records, to ensure that:
(A) Services are provided in accordance with the program design and IPP;
(B) All documents pursuant to Section 56059 (a) and (b) are complete and current.
(5) Provide a copy of “Looking at Service Quality Provider's Handbook” bearing no publication or revision date, to and review the individual life quality outcomes and self-assessment process with, the administrator.
(6) Review the Service Level 4 program design with the administrator to determine program effectiveness in achieving the IPP objectives for which the facility is responsible.
(e) In conducting facility liaison monitoring visits, the facility liaison may inspect the residential service provider's grounds, buildings, and services.
Note
Authority cited: Sections 4681.1, 4695.2(e) and 4748, Welfare and Institutions Code. Reference: Sections 4422, 4646.5, 4648, 4648.1, 4681.1, 4695.2, 4740, 4742, 4743, 4745, 4746, 4748 and 4750, Welfare and Institution Code.
History
1. New section filed 1-14-91; operative 2-13-91 (Register 91, No. 14).
2. Amendment of subsection (c)(1), new subsection (c)(2) and subsection (c) renumbering, repealer of subsection (e), and amendment of NOTE filed 11-4-91 as an emergency; operative 11-4-91 (Register 92, No. 8). A Certificate of Compliance must be transmitted to OAL 3-3-92 or emergency language will be repealed by operation of law on the following day.
3. Amendment of subsection (c)(1), new subsection (c)(2) and subsection (c) renumbering, repealer of subsection (e), and amendment of NOTE refiled 3-4-92 as an emergency; operative 3-4-92 (Register 92, No. 15). A Certificate of Compliance must be transmitted to OAL 7-2-92 or emergency language will be repealed by operation of law on the following day.
4. Editorial correction of subsection (d)(3) (Register 92, No. 15)
5. Certificate of Compliance as to 3-4-92 order including repealer of subsections (c)(1) and (e) and amendment of newly designated subsection (c)(1) and renumbering of following subsections and amendment of subsection (d)(3) transmitted to OAL 6-25-92 and filed 8-4-92 (Register 92, No. 32).
6. Amendment of section filed 9-20-93 as an emergency; operative 9-20-93. Submitted to OAL for printing only pursuant to Chapter 722, Statutes of 1992, Section 147 (Register 93, No. 39). These regulations shall not be repealed by the Office of Administrative Law and shall remain in effect until revised or repealed, as appropriate.
7. Amendment of section filed 11-23-94; operative 11-23-94 (Register 94, No. 47).
8. Editorial correction of History 6 (Register 94, No. 47).
9. Amendment of subsection (b), new subsection (d)(6) and subsection renumbering filed 6-30-98 as an emergency; operative 6-30-98 (Register 98, No. 27). A Certificate of Compliance must be transmitted to OAL by 10-28-98 or emergency language will be repealed by operation of law on the following day.
10. Amendment of subsection (b), new subsection (d)(6) and subsection renumbering refiled 10-20-98 as an emergency; operative 10-20-98 (Register 98, No. 43). A Certificate of Compliance must be transmitted to OAL by 2-17-99 or emergency language will be repealed by operation of law on the following day.
11. Amendment of subsection (d)(4) and Note filed 12-31-98 as an emergency; operative 12-31-98 (Register 99, No. 1). A Certificate of Compliance must be transmitted to OAL by 4-30-99 or emergency language will be repealed by operation of law on the following day.
12. Certificate of Compliance as to 10-20-98 order, including further amendment of section and Note, transmitted to OAL 12-31-98 and filed 2-17-99 (Register 99, No. 8).
13. Amendment of subsection (d)(4) and Note refiled 5-11-99 as an emergency; operative 5-11-99 (Register 99, No. 20). A Certificate of Compliance must be transmitted to OAL by 9-8-99 or emergency language will be repealed by operation of law on the following day.
14. Amendment of subsection (d)(4) and Note refiled 9-9-99 as an emergency; operative 9-9-99 (Register 99, No. 37). A Certificate of Compliance must be transmitted to OAL by 1-7-2000 or emergency language will be repealed by operation of law on the following day.
15. Reinstatement of section as it existed prior to 9-9-99 emergency amendment by operation of Government Code section 11346.1(f) (Register 2000, No. 2).
16. Amendment of subsection (d)(3) and amendment of Note filed 1-14-2000 as an emergency; operative 1-14-2000 (Register 2000, No. 2). A Certificate of Compliance must be transmitted to OAL by 5-15-2000 or emergency language will be repealed by operation of law on the following day.
17. Repealer and new section filed 3-13-2000 as an emergency; operative 3-13-2000 (Register 2000, No. 11). A Certificate of Compliance must be transmitted to OAL by 7-11-2000 or emergency language will be repealed by operation of law on the following day.
18. Reinstatement of section as it existed prior to 3-13-2000 emergency amendment by operation of Government Code section 11346.1(f) (Register 2000, No. 30).
19. Repealer and new section filed 7-26-2000 as an emergency; operative 7-26-2000 (Register 2000, No. 30). A Certificate of Compliance must be transmitted to OAL by 11-27-2000 or emergency language will be repealed by operation of law on the following day.
20. Refiling of 7-26-2000 order, including amendment of subsection (d)(5) and further amendment of Note, 11-27-2000 as an emergency; operative 11-27-2000 (Register 2000, No. 48). A Certificate of Compliance must be transmitted to OAL by 3-27-2001 or emergency language will be repealed by operation of law on the following day.
21. Certificate of Compliance as to 7-26-2000 order transmitted to OAL 3-22-2001 and filed 5-2-2001 (Register 2001, No. 18).
22. Change without regulatory effect amending Note filed 2-28-2002 pursuant to section 100, title 1, California Code of Regulations (Register 2002, No. 9).