Welcome to the California Department of Developmental Services
DDS Logo California Department of Developmental Services
1600 9th Street
P. O. Box 944202
Sacramento, CA 94244-2020

Info: (916) 654-1690
TTY: (916) 654-2054

Technical Help

If you are experiencing problems with the DDS website, check the following list before contacting the DDS Webmaster:

* Older Version of Browser

You should be using the current version of Microsoft Internet Explorer (IE), Microsoft Edge, or Google Chrome. If you are using an older version of these browsers, you will need to upgrade them for free.

* Web Traffic

The DDS website may be experiencing a lot of traffic. Our recommendation: Just be patient and allow complete pages to download before you try clicking any of the links.

* Your Internet Service Provider (ISP)

Your ISP may be experiencing a problem. Try to see if you encounter the same problem with another site (see Web Traffic above).

* Your Modem

Your modem may be too slow to download our web pages, causing the page to timeout before it is completely loaded. You might want to think about upgrading it, since it is also probably causing you problems accessing the web in general.

* Memory

Some web pages do include graphical elements. It is possible your computer does not have enough memory, and you might want to consider additional memory.

If you still need assistance, contact the DDS Webmaster@dds.ca.gov.

Last Updated: 3/2/2018