Language Access Complaint Process

The Department of Developmental Services (DDS) is committed to providing the public equal access to information about its programs, services, and activities. This includes making information available in non-English languages for persons who are non-English speaking or who have limited English proficiency, in accordance with applicable state and federal laws and executive orders.

If you feel DDS was unable to serve you because of a language barrier (limited-English proficiency) or other communication differences, you may a file a language access complaint using DDS’ Language Access Complaint Form (DS 6022).

DS 6022 – English
DS 6022 – Spanish
DS 6022 – Chinese (Simplified)
DS 6022 – Chinese (Traditional)
DS 6022 – Tagalog
DS 6022 – Vietnamese
DS 6022 – Korean

Complaints regarding DDS’ interpretation and translation services should be directed to:

Department of Developmental Services
Office of Human Rights and Advocacy Services (OHRAS)
Attention: Language Access Coordinator
1215 O Street, MS 10-50
Sacramento, CA 95814

Phone: 916-654-1888
TTY: 711
Email: OHRAS@dds.ca.gov

DDS evaluates all language access complaints on a case-by-case basis to determine if additional communication assistance may be indicated as well as identify opportunities to foster effective and meaningful departmentwide communication practices.

A representative from DDS may contact you to discuss your language access complaint, collect additional information, and confirm the information or services you need.


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Last modified: November 7, 2024