The Life Outcomes Improvement System, or LOIS, will be a new, online system for case management and financial information. LOIS will be available to everyone to manage information about regional center services, communication, schedules, and provider payments. It will find new ways to serve you better.  LOIS might be able to help you to do things like:

  • Make it easier to talk with your regional center and the Department
  • See your information any time, from anywhere
  • Share updates and documents with your service coordinator
  • Provide new tools to make support choices and improve life outcomes

What can this system do to fix today’s problems and make services better in the future? Tell us by joining an upcoming Town Hall or sharing your thoughts with the options below!

Fill out this form to share your ideas with the LOIS team.

LOIS

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Why does LOIS matter to me?

LOIS should work for YOU. It will be a secure and accessible tool to improve how you talk and engage with your regional center and providers.

How can I share my ideas?

There will be lots of opportunities to share your thoughts in-person and online over the next year. Register for upcoming events on the Department’s Stakeholder Events Page.

Why does LOIS matter for Service Providers?

LOIS will better support Service Providers by providing streamlined payments, reporting options, communication and more.

How will the Department get ideas from Service Providers?

The Department will host several virtual town halls with service providers through October. The town halls will be organized by provider type. The Department will send out invites for these town halls by email.

List of past events with links to materials and recordings.

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Last modified: July 17, 2025