Helping Californians with developmental disabilities and their families access services is central to the DDS mission. To make provider data easier to find and use, DDS is gathering service provider information into one, centralized, online portal called the “Provider Directory.”
This Provider Directory will be developed in phases.
Why is this important?
With accurate data, the Provider Directory will serve two key functions:
- For advocates and families: Identify service provider options in their community.
- For service providers: Earn a possible one-time payment from the Quality Incentive Program (QIP) for complete submissions. Provider directory data will be used to inform the 10% change in rate setting.
We will rely on the Provider Directory information for future QIP activities, including payment for outcome and quality measures.
Provider Directory Timeline
The Provider Directory is in the final testing and validation phase. Thank you to all regional centers for working with DDS on the now completed data collection and cleanup phase.
After Provider Directory activation, service providers will receive an invitation email to register for the portal and confirm all the information loaded is accurate. This will be accompanied by a DDS messaging campaign focusing on the post go-live service provider registration and data confirmation process. Once this step is completed, service providers will be eligible for the quality incentive portion of the rate, which is up to 10 percent of the rate model.
For any questions or further assistance, please contact the Provider Directory Inbox: providerdirectory@dds.ca.gov
The following resources are available for Provider Directory Regional Center Users
Regional Center Approver Training Guide: This PDF document contains a “click by click” guide to all the steps for logging into the Provider Directory, reviewing all change requests, and approving/rejecting a change request.
Regional Center Approver Training Video: This short training video provides a step-by-step walkthrough of all Regional Center Approver tasks outlined in the RC Approver Training Guide.
The Provider Directory is in the final testing and validation phase. Thank you to service providers and regional centers for working with DDS on the now completed data collection and cleanup phase. When the Provider Directory is live, service providers will receive an invitation email to register for the portal and confirm all the information loaded is accurate. Once this step is completed, service providers will be eligible for the quality incentive portion of the rate, which is up to 10 percent of the rate model.
For any questions or further assistance, please contact the Provider Directory Inbox: providerdirectory@dds.ca.gov
The following resources are available for Service Provider Users
Service Provider Training Guide: This PDF document contains a “click by click” guide providing all the steps for logging into the Provider Directory, confirming all vendorization data, and submitting a change request if needed.
Service Provider Training Guide
Service Provider Training Video: This short training video provides a step-by-step walkthrough of all service provider tasks outlined in the Service Provider Training Guide.
Service Provider Training Video
Right now, only regional centers and service providers are able to access the directory to help enter and confirm data.
Future phases will focus on making the Provider Directory accessible to individuals and families.
Last modified: September 24, 2024
