The National Core Indicators (NCI) family surveys help us understand your experience. It is one of the main ways the Department learns how satisfied people are with services from their regional center.
Your feedback helps us and regional centers see what is working and what needs to improve. It also guides changes to services across California.
Key facts to know about the survey:
- Taking the survey is voluntary.
- Your answers are anonymous.
- Your responses will not affect your services.
In March 2026, the Department worked with the State Council on Developmental Disabilities, the Human Services Research Institute, and University of California Davis to launch the 2025-2026 NCI Family Survey. The survey was mailed to families with at least one person receiving services through a regional center.
If your family receives a survey in the mail, please take a few minutes to fill it out.
We thank the thousands of people who participated in the in-person survey for 2024-25. Your feedback gave is giving us valuable insights.
To learn more, visit our NCI page. You can view reports by year and explore the data. The 2024-25 data will be added soon to those reports. Thank you!